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Automation

When this happens, do that - automatically

Auto Cues take the routine follow-up off your team. Pick what should start it - an event is confirmed, a tag is added, an invoice is paid, a contract is signed, or two weeks before each date - and choose what happens next: tell the right people, change the event, add a note or tag, add a shift or apply a checklist. Every change is recorded in the audit trail under the cue’s name.

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app.sonicems.com
The Auto Cues list, each rule written in plain English with when it last fired
The difference

From scattered and stressful to joined-up and calm

Without a system like this

  • The same reminder emails sent by hand for every show
  • Follow-ups that depend on one person remembering
  • Status changes that never reach the departments that need to know

With Sonic EMS

  • Rules written in plain English, running every 15 minutes
  • Reminders timed to each date, every time
  • A full history of what each cue did, and to which event
What you get

Built to do the job properly

Eleven triggers

Event created or confirmed, tags, dates, notes, files, invoice or contract status, or days before or after each date.

Nineteen actions

Notify, set states and statuses, tags, spaces, dates, shifts, custom fields, notes and Event Health templates.

Only when it matters

Conditions on event state, tags, invoice status and contract status keep each cue precise.

Fully audited

Every run is logged, and changes show in the event audit as “Auto Cue”.

Auto Cues

Build a cue in three steps

Choose when it runs, add any conditions it must meet, then list what it should do. Cues only offer the actions your plan includes, and each one reads back as a plain-English sentence so anyone can see what it does at a glance.

  • When: pick a trigger, such as 14 days before each date
  • Only if: event state, tags, invoice or contract status
  • Then: one or more actions, run in order
app.sonicems.com
The Auto Cue editor with When, Only if and Then steps

When, only if, then - automation anyone can read.

Auto Cues

Ideas to get you started

Tell Technical and Front of House the moment a show is confirmed. Chase the tech spec two weeks out. Mark the deposit paid when the invoice is paid. Add extra front-of-house cover when a Family tag goes on. Ask for show reports the morning after every performance.

  • Notify departments, event staff or subscribers
  • Move dates and the shifts move with them
  • Apply an Event Health checklist automatically
Works well with

Explore related features

Event Health

Attach live task checklists to any event, track a health score, and surface everyone’s overdue tasks.

Finance & CRM

Keep your promoters and hirers in a CRM, quote and invoice them, and see what every event actually made.

Contracts

Generate, send and track contracts with client e-signature - no separate app, no printer.

Let the routine run itself

Add Auto Cues and stop sending the same reminder twice.

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